1- Legal information

The website that you are currently viewing is the property of:

1 Rue Foch
67450 Mundolsheim, France.
SIREN 324 432 186
APE 4643Z
Intra-community VAT no. FR25324432186

Publication manager: Nicolas Schlusselblum

2- Intellectual Property

By visiting, you gain a private and non-exclusive right to use this website.

All items, photographs and other documents featured on this website are the property of Livoo, or are reproduced with the consent of their owners, and are subject to copyright and other industrial and intellectual property rights.

No licence or usage right shall be granted over any trademark or logo featured on the website, which cannot be used without the owner's prior written consent. Livoo reserves the right to take legal action against any infringement of its intellectual property rights, including criminal proceedings.

The reproduction of all documents published on the website is only permitted for private information purposes. All other use of such reproductions, including use for commercial purposes, is strictly prohibited. Under Article L.1225 of the French Intellectual Property Code, all representation or reproduction, in full or in part, by any method whatsoever and without explicit authorisation, is illegal and shall constitute counterfeiting, punishable under Article L.335-2 et seq of the French Intellectual Property Code.

3- Guarantees and limitations of liability

Livoo accepts no liability for the contents of these websites and their use by users.

Livoo can only guarantee that a certain number of product characteristics (e.g. colours) are an exact representation of the products; the accuracy of such representation depends in part on the rendering of colours by the computer equipment of each user.

Livoo shall make every effort to ensure the best possible conditions for access to, and operation of, the Website.

Moreover, by accessing the Website, the user accepts the specific properties of the internet and its associated limitations and risks (e.g. response time, risks linked to sharing information, data piracy, computer viruses, etc.).

The user alone assumes full responsibility for all visits to, and browsing activity on, the Website. As such, Livoo accepts no responsibility for direct or indirect damage suffered by or inflicted upon any internet user as a result of inappropriate use or negligence of a computer or other device, failure to maintain equipment, lack of internet access, or, more generally, any fault with servers, telephone lines, ADSL connections, or any other issue.

Livoo provides links to external websites on its website. These links are provided with the consent of the websites in question where Livoo has deemed it appropriate to do so, in view of the website's content and services.

4- Unavailability of the website

Livoo shall make every effort to ensure that users can access the website at all times. Livoo accepts no responsibility for unavailability of the website, for any reason whatsoever.

5- Personal data

Livoo attaches great importance to protecting your personal data. Livoo only collects personal data that are necessary as part of its business activity.

In accordance with with the French Data Protection Act of 6 January 1978, amended by the Act of 6 August 2004, and by the Digital Republic Act of 7 October 2016, pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the Protection of Personal Data (GDPR), you have the following rights over your data:

- Right of access: you can receive information about how your personal data are processed, as well as a copy of these personal data.

- Right of rectification: if you believe that your personal data are inaccurate or incomplete, you may request the amendment of those data.

- Right of erasure: you may demand the deletion of your personal data, to the extent permitted under applicable legislation.

- Right to restriction of processing: you may request restrictions on the processing of your personal data.

- Right of objection: you may object to the processing of your personal data, for reasons related to your particular circumstances. You have the absolute right to object to the processing of your personal data for direct marketing purposes, including profiling used in such instances.

- Right to withdraw your consent: if you have given your consent to the processing of your personal data, you may withdraw your consent at any time.

You may exercise these rights by email to or by post to the Data Controller:

Personal Data Processing
1 Rue Foch
67450 Mundolsheim, France

If you have signed up to updates by email ("newsletters"), you may ask to stop receiving these emails as described above or by following the instructions given at the bottom of each newsletter that you receive.

How we use your personal data

Your personal data may be used by Livoo for the following purposes:

- when setting up your user account and to respond to your searches and/or information requests regarding products and services sold by Livoo;

- to inform you about offers and promotions that you might be interested in;

- provide you with personalised content and offers on our Website.

How long we keep your personal data

Most of your account data, as well as data linked to product guarantees, are stored on operational databases for as long as the commercial relationship so requires.

Your data will then be subsequently archived with access restrictions for an additional period as set down by statutory requirements and for reasons that are strictly limited and authorised by law (e.g. guarantees, after-sales, etc.). After this time, they will be deleted.

6- Cookies

Cookies are data files used to save data linked to a user's browsing activity on a website. Cookies cannot be used to identify an internet user.

Livoo notifies internet users that cookies may be installed automatically on their web browsers.

Browser settings can be adjusted to notify users of the use of cookies and provide the option to refuse them. Users should refer to the instructions for their web browser.

Internet users have a right of access, withdrawal and modification of personal data shared by way of cookies under the conditions set out in Article 5, Personal data. Internet users are informed that, for technical reasons, deactivating cookies may restrict their access to the Website.

7- Online Dispute Resolution

The European Commission allows consumers to resolve disputes online via one of its platforms, in accordance with Art. 14(1) of the EU Regulation on online dispute resolution. The platform acts as a website where consumers can attempt to resolve disputes that arise when purchasing goods or services online, without involving court action.

8- Contact

To contact us by email:


Information about online dispute resolution under Art. 14(1) of the ODR:

The European Commission allows consumers to resolve disputes online via one of its platforms, in accordance with Art. 14(1) of the ODR. The platform ( acts as a website where consumers can attempt to resolve disputes that arise when purchasing goods or services online, without involving court action.


Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform ( serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.